Terms of Use
Last updated: October 31, 2023
These Terms of Use (“Terms”) govern your access to and use of the websites, online platforms, and services provided by Neo14 Technologies, Inc., 244 Fifth Avenue, Suite 2112, New York, NY 10001 ("Neo14", "we", “us”, “our”), including neo14.com, Cospace, and related offerings (collectively, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to that organization. If you do not agree, do not use the Service.
Contact: info@neo14.com
1)Eligibility
You must be at least 13 years old (or 16 where GDPR requires).
If you use the Service on behalf of a business or organization, you represent you have authority to bind it to these Terms.
2)Accounts
To access certain features, you must create an Account. You agree to provide accurate, current information and keep it updated.
You are responsible for safeguarding your credentials and all activities under your Account.
If you suspect unauthorized use, notify us immediately at info@neo14.com.
3) Use of the Service
You agree to use the Service only as permitted by these Terms and applicable law. You must not:
Reverse engineer, copy, or create derivative works of the Service except where legally permitted.
Resell, sublicense, or make the Service available to third parties except as expressly allowed under a Subscription Agreement.
Use the Service for unlawful, harmful, fraudulent, or abusive purposes.
Interfere with or disrupt the integrity or performance of the Service, including introducing malware or harmful code.
Access the Service to build a competing product or service.
4) Customer Content
You may submit, upload, or process data, files, and content in the Service (“Customer Content”).
You retain all rights to your Customer Content. By using the Service, you grant Neo14 a limited license to host, process, and transmit Customer Content solely to provide and support the Service.
You are responsible for ensuring that Customer Content complies with applicable laws (including data protection and intellectual property laws).
5) Intellectual Property
The Service and all related software, features, designs, and trademarks are owned by Neo14 or our licensors and are protected by intellectual property laws.
Except as expressly provided in a Subscription Agreement or Order Form, no rights are granted to you other than a limited right to access and use the Service in accordance with these Terms.
6) Subscriptions, Fees & Free Access
Access to paid features requires a valid Subscription Agreement or Order Form.
If you use a free trial or community edition, it is provided “as-is”, without warranties, support, or uptime commitments.
Fees, billing, and renewal terms are governed by the Subscription Agreement.
7) Privacy
Your use of the Service is subject to our Privacy Policy, which explains how we collect and use personal information.
8) Third-Party Services
The Service may integrate with or link to third-party services. Neo14 is not responsible for those services, their content, or their privacy/security practices.
9) Termination & Suspension
We may suspend or terminate your access if:
You violate these Terms or the Subscription Agreement;
Your Subscription expires or is unpaid; or
Required by law or for security reasons.
You may stop using the Service at any time. Termination does not relieve you of payment obligations accrued before termination.
10) Disclaimers
Except as expressly stated in a Subscription Agreement:
The Service is provided “as is” and “as available”.
Neo14 disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee the Service will be error-free, secure, or uninterrupted.
11) Limitation of Liability
To the maximum extent permitted by law:
Neo14 will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, goodwill, or business opportunities.
Neo14’s total liability under these Terms is limited to the greater of: (a) the amount you paid us for the Service in the 12 months before the claim, or (b) $100.
12) Indemnification
You agree to defend, indemnify, and hold harmless Neo14, its affiliates, officers, and employees from any claims, damages, or expenses arising out of:
Your Customer Content;
Your use of the Service in violation of law or these Terms; or
Your breach of these Terms.
13) Export & Compliance
You may not use or export the Service in violation of U.S. laws, including the Export Administration Regulations (EAR) and OFAC sanctions. By using the Service, you represent you are not located in, or controlled by, a sanctioned country or restricted party.
14) Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of New York, without regard to conflicts of law principles.
Any disputes shall be resolved in the state and federal courts located in New York County, New York.
15) Changes
We may update these Terms from time to time. The updated version will be posted at neo14.com/legal/terms with a revised “Last updated” date. Continued use of the Service means you accept the changes.
16) Contact
Neo14
Technologies, Inc.
244 Fifth Avenue, Suite 2112, New York, NY 10001
info@neo14.com